Admissions and Academic Program Coordinator, School of Music

**APPLICATION INSTRUCTIONS:**
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* CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please [login to Workday](https://www.myworkday.com/psu/d/inst/13102!CK5mGhIKBggDEMenAhIICgYI1A0Q1QI~*qyZ5PNog5Ug~/cacheable-task/2998$46522.htmld#backheader=true) to complete the [internal application process](https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/EfiwgKReZ4VAjprFZPKWUm0Bq_sU3KzTmERfpryq0esPKQ). Please do not apply here, apply internally through Workday.
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* If you are NOT a current employee or student, please click “Apply” and complete [the application process for external applicants](https://hr.psu.edu/sites/hr/files/Application_Process_for_External_Applications_Non-Penn_State_Employees_.pdf).
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**Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see [Notice to Out of State Applicants](https://hr.psu.edu/current-employee/flexible-work-arrangements/out-of-state-notice?utm_source=workday&utm_medium=req&utm_campaign=Oct23&utm_id=out-of-state).**

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**POSITION SPECIFICS**​

The School of Music is seeking a collaborative, detail-oriented administrative professional to serve as an **Admissions and Academic Program Coordinator**, a key role supporting undergraduate recruitment, student success, and academic operations.  

As a central member of the School's administrative team, this position guides prospective and current students through critical stages of their academic experience, from audition and admission through graduation.

Working closely with students, families, faculty, and University partners, the **Admissions and Academic Program Coordinator** manages a broad range of responsibilities, including audition coordination, student records and enrollment processes, undergraduate academic scheduling, and classroom management.

Supporting more than 300 undergraduate students and approximately 55 faculty members, this position also provides administrative oversight for scholarship processes, financial transaction support, and other operational functions essential to the School's success.

**Responsibilities include but are not limited to:**
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**Undergraduate Coordinator**
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* Support the Undergraduate Assistant Director in administering undergraduate music programs serving more than 300 students.
* Maintain confidential student records and provide information and guidance to students, parents, faculty, other departments, and external constituents.
* Manage student enrollment activities, including department-controlled course registration, drop/add processing, music minor enrollment, and resolution of complex enrollment issues in collaboration with the Registrar's Office.
* Monitor and maintain academic records and reporting through University systems, including LionPATH, and coordinate administration of Student Rating of Teaching Effectiveness (SRTE) evaluations and other program statistics.
* Review student records to verify completion of graduation requirements.
* Manage a complex academic scheduling operation supporting approximately 420 course offerings during each fall and spring semester and 15 summer courses.
* Coordinate course scheduling and classroom assignments through LionPATH and 25Live by CollegeNET, including course setup, space assignments, course controls, exam scheduling, and resolution of scheduling conflicts.
* Collaborate with University offices and faculty to support curriculum administration and implementation of new courses.

**Admissions Coordinator**
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* Collaborate with School of Music, College, and University recruitment partners to support undergraduate recruitment and admissions efforts.
* Serve as a primary point of contact for prospective students, current students, families, counselors, and visitors by providing guidance on admissions, enrollment, and onboarding processes.
* Coordinate and manage undergraduate and graduate audition activities, including scheduling, communications, faculty participation, remote audition processes, and collection of audition results and evaluations.
* Represent the School of Music at recruitment, enrollment, and outreach events, including information sessions, campus visit programs, and college fairs.
* Prepare scholarship offer letters, track scholarship acceptances, and support scholarship administration in collaboration with the Administrative Support Manager.

**Other Duties**
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* Serve as a Finance One Stop (OST) Initiator for faculty travel by collecting required documentation, submitting ServiceNow tickets, and coordinating follow-up as needed.
* Provide general administrative support such as key distribution and general questions.

LionPATH referenced above is Penn State’s student information system and 25Live by CollegeNET is Penn State’s room scheduling system.

**Qualifications:**
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**Required Qualifications:**
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* Proficiency in Microsoft Office 365, including Excel or equivalent spreadsheet software, with the ability to manage, analyze, and interpret complex datasets and reports
* Outstanding organizational skills, with the ability to manage multiple projects and priorities simultaneously
* Effective written and verbal communication skills, with the ability to convey information clearly across a range of formats
* Commitment to working collaboratively as part of a team and contributing to a positive, service-oriented work environment
* Excellent interpersonal skills; driven to provide high-quality customer service
* Inclusive and respectful when working with others

**It is also preferred that candidates have one or more of the following qualifications:**

* Knowledge of music or other arts' higher education curriculum or recruitment/admissions processes
* Demonstrated administrative experience in a higher education or academic setting
* Ability to work effectively in a fast-paced environment while handling sensitive and confidential information with discretion​

 

**MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS**

General Equivalency Diploma (GED) or High School (HS)
2+ years of relevant experience; Relevant education accepted in lieu of experience
Required Certifications:
None

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**Important Application Instructions**:
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**Applicants must submit a cover letter addressing their interest and relevant experience, in addition to a resume.**

**Additional Information:**
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The College of the Arts and Architecture is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process.

 

**BACKGROUND CHECKS/CLEARANCES**

This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.

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Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

 

**SALARY & BENEFITS**

The salary range for this position, including all possible grades, is $40,608.00 - $58,836.00.

 

[Salary Structure](https: