The American Federation of Musicians and Employers' Pension Fund (AFM-EPF) is a defined benefit multi-employer pension plan for members of the American Federation of Musicians. About American Federation of Musicians and Employers Pension Fund The American Federation of Musicians and Employers' Pension Fund ("AFM-EPF") was established for the exclusive purpose of providing certain pension and related benefits to Covered Employees and their Beneficiaries under the Plan, and shall further provide the means for financing and maintaining the operation and administration of the Trust and the Plan in accordance with the Trust Agreement, the Plan, and applicable law. OverviewThe Collections Assistant will support the Audit and Collections team through the monitoring and collecting of payments due by participating employers in the AFM-EPF. Job DescriptionResearch and analyze employer and musician contracts, payment, remittance, and other pension obligationsAnalyze spreadsheets of researched informationUse analysis to determine the next steps in collection processPrepare accurate invoicesResearch and monitor employer schedule information and maintain statusMonitor employer payment status and collect for overdue accounts through proper verbal and written communicationCreate and monitor spreadsheet reports for managementProvide written and verbal customer service to musicians, employers, and union localsResearch and make adjustments to pension informationResearch and interpret employer contracts and pension information through in-house systemsJob QualificationsHigh School Diploma or equivalent requiredAssociates or Bachelor’s Degree in Accounting, Finance, Business Administration or other related discipline preferred1-2 years’ experience working in collections, accounting, business administration or other related disciplineExcellent Excel and MS Office Suite skillsOrganized, meticulous, accurate, detailed, and conscientious in follow-upCollections and/or bookkeeping experience preferred and/or dispute resolution experience requiredStrong written and verbal communication skillsSuperior teamwork and collaboration skills
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