Artist & Community Relations Manager

Part-time (up to 20 hours a week, minimum of 10 hours) | $25-$30/hour

Path to Full-time

About JamJuice
JamJuice is a live entertainment booking platform powering covering gigs across Nashville, expanding into markets nationwide. We connect venues with high-quality artist through a mix of curated booking and technology.

Role Description
We're hiring a Talent Acquisition & Artist Relations Manager (A&R) to own the artist side of our platform.

This role exists to separate artist operations from booking, allowing our booking team to focus on growth while you own:

Artist communication
Onboarding & quality control
Client support

What You'll Do
Talent Acquisition

Source and onboard high-quality artists in Nashville + new markets
Build talent pipelines ahead of expansion

Artist Communication

Respond to artist emails (within 24 hours)
Manage live chat (within 4 hours)
Serve as the primary point of contact for artists
Handle call-outs, no-shows, and artist issues
Enforce policies and maintain accountability

Same-Day Coverage

Repost open shifts immediately when call-outs occur
Generate replacement options before escalations

Artist Quality Control

Audit and clean current artist pool (~800 artists)
Remove low-quality or inactive accounts
Maintain a high-performing roster

Artist Operations Support

Assist with artist logistics (hotels, stipends, etc.)
Support operational tasks related to artists
Who You Are

Highly independent and solution-oriented
Comfortable handling issues and enforcing standards
Have an ear for talent
Excited to grow with a fast-moving startup

Bonus (Not Required)

Music industry / booking / events experience
AV or live production familiarity

Why This Role Matters
This a foundational role that directly impacts: