Assistant Store Manager, eCommerce

We are UMG, the Universal Music Group. Universal Music Group is seeking an Assistant Store Manager, eCommerce to work across our artist’s and label’s stores to ensure best-in-class e-commerce services are regularly achieved and maintained. You will have the opportunity to work with some of the most successful artists and entertainment companies in the world and to work with emerging digital music and entertainment technologies. The Assistant Store Manager, eCommerce role will be responsible for assisting with managing the day-to-day operations and holistic wellbeing of our e-commerce stores. How you’ll CREATE: • Manage product setup for ecommerce stores • Assist Store Managers in setting up & maintaining store environments • Lead management on stores as needed • Update products, descriptions, images, and other customer-facing information to ensure the store front end functionality is optimized • Handle one-off platform updates to shops • Coordinate product restocks and inventory adjustments • Work with Account Managers to make sure all details needed concerning new launches and stores are received in a timely manner from clients • Assist with managing inventory levels and inventory reporting • Assist with logistics and warehouse management • Work with fulfilment partners and customer service team to provide efficient customer experiences • Conduct periodic reports for clients as needed • Assist with using sales reports to make recommendations to drive revenue for clients