June 27, 2026

Associate, PSI Utility

The Guitar Center Company Kansas City, Missouri

PURPOSE OF THE JOB

The purpose of this job is to see that instruments are processed into a saleable inventory status as

soon as possible. This position handles receiving items into PRG locations, inventory placement,

picking orders, packaging orders and safe movement of items electronically and physically

throughout the KCDC. This position will also occasionally assist in inspecting inbound inventory

and preparation for photography and video presentation.

Receipt of new items into PRG inventory and labeling items to be placed into location.

Preparing locations an items for photography.
Movement of items electronically and physically throughout the KCDC.
Researching order notes for specific request form customers.
Picking, packing and loading items for order fulfillment.
Building Shipping boxes
Identifies and records instrument weight, description and serial number for the Riversand serialized database and order notes.
Performs inbound inspections and separation of items for sealed and non-sealed inventory.
Additional duties as assigned

• Collaboration: Able to develop cooperation and teamwork while participating in a group,

working toward solutions which generally benefit all involved parties. Able to build

relationships with others by offering help and providing suggestions for improvement.

• Customer Focus: Understands customer service principles and the importance of creating an

excellent customer experience. Acts with customers in mind when completing all work tasks.

• Interpersonal Communication: Able to communicate through various means with diverse

people in a clear, concise, and courteous manner. Able to demonstrate respect to others,

surroundings, and self and listen effectively. Able to communicate effectively with multiple

levels of management.

• Initiative: Able to identify opportunities & issues and assess, prioritize and follow through on

work activities to capitalize or resolve them. Able to take positive action without being

requested to do so. Self-motivator who focuses on ongoing learning and development.

• Organizational Skills: Able to utilize time, energy, and resources to manage priorities such as

projects, stay on track, and achieve goals. Able to establish a systematic course of action to

achieve an objective with the efforts of multiple teams. Able to multitask and pay strong

attention to detail. Able to complete tasks thoroughly in a timely manner.

• Technology Skills: Able to navigate technology systems, equipment, and computer programs

needed to fulfill communication, customer service, and business needs & expectations.

ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS

Mental Functions:

Refers to positions where the incumbent performs the required tasks independently. The incumbent may

perform duties in the areas of technical support, design and analysis, and can be required to make

recommendations. The person holding such a position may also exercise supervisory responsibilities, but

not on a regular and ongoing basis. Work is performed under the general supervision of an immediate

supervisor, who reviews the completed work in order to assess the degree of judgment and compliance with

standards.

Physical Functions:

* Keying/typing, sitting, standing, walking.

* Constant mental and/or visual attention; the work is either repetitive or diversified requiring

constant alertness in an office environment.

* The job is typically performed under comfortable working conditions; any disagreeable

elements are generally absent during normal performance of the job.

* Compliance with company attendance standards.

* Associate is regularly required to use hands to finger, handle, or feel. Associate is frequently required to sit, occasionally required to stand, walk and reach with hands and arms. Associatemust regularly lift and /or move up to fifty (50) pounds. Specific vision abilities required by

this job include close vision and color vision.

* Associate is occasionally exposed to moving mechanical parts; fumes or airborne particles;

toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment

is usually moderate. Use of various glues and solvents, buffing wheel, soldering iron and drills.

EQUIPMENT USED

* Warehouse environment with personnel constantly loading, unloading, and moving inventory

in and around your work area

WORK ENVIRONMENT

* Warehouse environment, subject to moderate temperature changes. There are minimal health

hazards due to working on or around a forklift.

LANGUAGE SKILLS

Must be able to speak, read, write, and comprehend English.

TRAVEL REQUIREMENTS

Travel is not required.

1 year of relevant work experiene disassembling/assembling guitars
1 year of guitar playing experience
Novice musical instrument/gear knowledge
Novice proficiencey with the Microsft Office suite (Word, Excel, PowerPoint, Outlook)
Basic proficiency with standard business applications such as the internet and email

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