Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. Keep tables clean/wiped Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques Maintain House of Blues safety and sanitation standards Follow housekeeping standards per HOB policy Keep current on all standard operating procedures Request identification from any guest who appears to be under 30 years of age Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager Receive payment and process cash, credit card or Travelers check transactions according to HOB policy Ensure that comp and void checks are processed according to HOB policy Assist other servers and staff as needed Attend pre-shift meeting conducted by Manager on Duty prior to the start of each shift WHAT THIS PERSON WILL BRING Required: (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent Must have a minimum of 2 years experience serving in a up-scale dining and night life venue Working knowledge of high-end restaurant operations and safe, responsible alcohol service Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs High School Diploma or equivalent Must have a flexible schedule Must be able to adhere to Dress and Appearance Guidelines Flexible schedule and ability to work late hours Working Knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems Ability to deal with intoxicated guests in a positive and safety minded manner 2 years bottle service experience 3 years work experience interacting with people in a positive environment Tolerance of all cultures, music and art forms Preferred: Point of Sales knowledge Interest in wines, spirits, and Mixology Interest in Night Life Cash handling experience Experience recognizing valid ID's Experience in a live music environment Physical Demands/Working Environment: Working environment is fast-paced and often loud and stressful Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
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