Concert Manager

We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. Why us? • Competitive pay• We are a rapidly expanding national entertainment and hospitality company, offering tremendous opportunities for driven and ambitious individuals.• Medical, Dental, Vision Insurance • nDORFins program designed to promote a healthy and active lifestyle!• 401K (and yes we match! )• Flexible Savings Accounts,HSA and Dependent Care, Basic Life and AD&D Insurance • Amazing discounts, 50% OFF all dining/retail wine • Free Family Meal• Tickets to available showsAnd more!Overview of ResponsibilitiesDevelop, plan, and coordinate, logistics for all City Winery shows including advances and settlementsHandle all artists' details including settlements at the end of each show with accuracy, discretion, and confidentiality Serve as primary point of contact for and manage all hospitality needs and artist relationships prior to and during an artists' stay; arrange any special requests in a timely manner before the artists' arrivalCoordinate proper housing and hospitality needs for artistsHandle all preparation work including but not limited to permitsWork with operational and artist management day of show to meet all artist needs prior to their arrival, and monitor all needs once on site including but not limited to: needs related to their fans including merchandising, guest lists, and arranged meet and greetOversee presentation and maintenance of the green room; stocking of materials and conduct routine maintenance as neededManage the Green Room attendant's scheduling and tasks to ensure all; artist needs are taken care of day of showHire, schedule and train all Green Room Attendants to ensure they act as Ambassadors of the City Winery brand when dealing with all artistsArrange safe storage of any road cases and unused equipment after load-in; arrange help for load-in and out Be on site for artist and management greetings upon arrival and introduce key management members to the production and programming departments, and operational management working that evening, including the night concierge and floor managementSupport bands traveling by vehicle with their parking options after unloading Facilitate hospitality needs for an artist, including handing out beverage or meal tickets and/or arranging service personnel to take care of any F&B ordering needsCollaborate with the Venue Director on any details of a meet and greet and arrange these details with the host manager, concierge, main manager in charge, sound engineer and booking managerWork with the concierge department to acquire the artist guest list in a timely mannerEnsure that all details in the artist's settlement are accurate and follow through on payment night of show Coordinate merchandise sales between artist management and Venue Director Other duties, projects, tasks as per business needMinimum Qualifications• Minimum 1+ years' experience in artist management or related role in a hospitality setting• Prior artist management experience in high-volume, fast paced venue or similar environment preferred• Exceptional guest service and hospitality skills• Strong organizational skills, attention to detail, and work ethic• Excellent interpersonal skills; able to work both as a team and independently • Ability to take direction, and communicate effectively and professionally • Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, able to lift loads of up to 50 lbs. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences.We are an equal opportunity employer and value diversity at City Winery.