The role is part of a world of creativity and music that encourages staff to find their individual sound. We create inclusive environments that put customers first, fulfilling our mission. • Key Responsibilities: • Customer Focus: Understand customer service principles and provide an excellent experience. Connect with customers in a meaningful way, being approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping them. • Training & Development: Effectively train learners and communicate information and techniques so they are retained.
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