At HRI Hospitality, we offer a unique perspective on hotel ownership and management. End-to-End Journey Mapping: Design and curate the comprehensive guest journey, from sophisticated pre-arrival sequences to specialized VIP recognition and post-stay engagement.Bespoke Itinerary Curation: Coordinate exclusive, hyper-local experiences and itineraries unique to the New Orleans market, positioning the property as a premier cultural authority.Programming Coordination: Partner with the Director of Marketing (DOM) to schedule and execute "Good Measure," "High Five," and "Brutto" programming, ensuring seamless operational delivery.Artistic Curation: Manage the on-site Art Gallery, overseeing the curation and installation of bi-monthly exhibits that align with the property's aesthetic.Music Curation & Booking: Curate and book live music acts by researching artists, negotiating contracts, and scheduling performances aligned with the venue's brand.Event Marketing & Promotion: Plan and execute promotional campaigns including social, email, and partnerships to drive attendance.II. VIP Advocacy: Personally "own" the VIP guest experience, providing high-touch welcomes and ensuring all preferences are anticipated and met.Custom Amenities: Conceptualize and execute special amenity programs that reflect the brand's personality and provide a "wow" factor for guests.Cross-Functional Collaboration: Work closely with the operations and F&B teams to create integrated experiences for guests within the property's various outlets.III. Stewardship: Act as the ultimate Brand Ambassador; live and breathe the property's ethos and effectively communicate brand values to both the staff and leadership.Digital Performance: Deliver polished, on-brand assets optimized for digital performance, capturing the "Guest Experience" in real-time to support marketing efforts.Strategic Alignment: Collaborate with the DOM and external PR Agency to ensure all curated content and on-site activations align with each property's distinctive trends and market positioning.Professional Requirements Experience: 4+ years in luxury hospitality, lifestyle guest relations, or experiential marketing.
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