Customer Relations Associate Part-Time NW District of Columbia Campus

Levine Music is a welcoming community where children and adults find lifelong inspiration and joy through learning, performing, listening to, and participating with others in music. The Customer Relations Associate provides essential front-line support by delivering friendly, accurate, and efficient service to students, families, faculty, and staff. Through responsive customer service and attention to detail, the Associate helps ensure smooth campus operations and a positive experience for all community members. Perform front desk responsibilities, maintaining a welcoming and professional environment.Answer incoming calls and provide accurate information to the public about Levine programs, locations, and services.Maintain up‑to‑date knowledge of programs, classes, and events featured on the Levine website.Check voicemail regularly and return calls promptly.Maintain and update the room reservation schedule.Provide support to campus faculty, including maintaining phone lists, submitting piano tuning requests, updating mailboxes, and assisting with event setups as needed.Offer basic administrative support for technology questions and troubleshooting.Coordinate with day, weekend, and part‑time front desk staff to ensure substitute coverage for vacations, sick days, and vacancies. Levine Music

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