Director, Business Strategy

Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. For fans, it’s another pathway to connecting with an artist and the culture they represent. Famehouse is looking for a Director of Business Strategy to join our team. How You’ll CREATE • Collaborate with stakeholders to understand business challenges, opportunities, and requirements (25%) • Evaluate inbound business questions from partners across the organization, determine priority level, scope deliverables, and help manage the roadmap • Support roster-level strategies and case studies, collaborating with cross-functional teams to collect inputs, manage timelines, and ensure on-time delivery • Advise cross-functional team members on client deliverables as needed, reviewing and refining insights that emphasize strategic recommendations • Perform data analysis to inform strategy & business cases (25%) • Help analyze business, roster, store, campaign, and product-level insights, in addition to client feedback and fan sentiment, in partnership with Insights & Strategy teams • Research and monitor external market trends, competitors, adjacent industries, third party consumer insights, and emerging technology to surface and validate business opportunities • Collaborate with Insights & Strategy to wireframe, test, and maintain dashboards that track strategic initiative performance • Provide reporting on strategic initiative KPIs • Regularly monitor business performance against goals and identify over & under performance areas, trends, and patterns • Create and deliver impactful presentations to communicate findings and recommendations (50%) • Help distill insights that clearly articulate business theses and recommendations, collaborating with partners from Insights & Analytics to size opportunities that support proposals • Present to all levels of the organization - internal teams, label partners, UMG stakeholders, and/or artist teams - to garner support and adoption of strategic plans • Build alignment with cross functional teams responsible for testing and implementing new business capabilities, ensuring strategy translates into execution with measurable impact • Contribute slides and manage materials for internal presentations at a regular cadence (e.g. Bring Your VIBE • ~7 years’ experience developing and/or managing strategy in eCommerce, preferably at the intersection of ecommerce and music • Established track record of selling through data-backed strategies to clients • Natural collaborator — must be willing to set ego aside in order to deliver for our customers (both fans and artists) • Exceptional verbal and written abilities — strong communication and presentation skills are essential • High EQ and strong interpersonal skills — ability to read the room, adjusting approach and communication style as appropriate • Deep understanding or interest in the music space, including: • Music fandom and the artist-to-fan connection • Music business & industry nuances (e.g.

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