May 6, 2026

Director of Artist and Label Services

Universal Music Group Santa Monica, California

In this role, you'll lead our relationship with each artist team, crafting merch & D2C strategies that align with the artist's creative vision to deliver strong commercial results across both merch and music. This role requires a strong ability to sell ideas and inspire confidence with artist and label teams, bringing clarity & thoughtful storytelling to every campaign discussion to help artists understand D2C & merch's impact in building fandom. Success in this role also requires exceptional collaborative leadership, working closely with many teams and disciplines, both internally and with partners. • Develop rolling 12-month calendar plans across all channels, including D2C, tour & VIP, retail, and licensing initiatives, working closely with the artist team, label marketing and creative. Candidates should bring dedication in serving the artist community and delivering exceptional experiences for their fans.

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