The Embedded AV Site Supervisor leads the service and events team for the client, managing, maintaining and supporting AV systems to ensure minimal downtime and maximum system reliability. Operations & Communication • Provide on-site and phone technical support to client and service team • Communicate system best practices and proper usage to client • Present cost estimates for solutions and obtain client approval • Report service activities, team performance, and site operations to the account management team • Provide regular updates on SLA compliance, system status, and client satisfaction • Escalate critical issues and strategic opportunities to the account management team At AVDG, you will join a peer group of like-minded people who are passionate about Audio, Video, Lighting, and Control technologies. You will be given the freedom to apply your craft to deliver outstanding customer experiences that are enabled by technology. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.
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