Employee & Guest Experience Manager - Xfinity Center - Part-time

• Will be the venue’s culture leader by looking for ways to remove event day hassles, recognize small and big service wins by staff, and create a “ONE-CREW” mentality • Attend calls and meetings with regional and National leadership with fellow venue experience managers, as well as have frequent one-on-ones with those regional leads and venue leaders • Administrator for the service-focused, recognition and employee training system(s) and help facilitate on-site venue staff training • Help manage guest service experience platforms (Qualtrics) and analyze other venue service reports to create action plans for service improvements in partnership with venue management and your regional lead. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. • Will be the venue’s culture leader by looking for ways to remove event day hassles, recognize small and big service wins by staff, and create a “ONE-CREW” mentality • Attend calls and meetings with regional and National leadership with fellow venue experience managers, as well as have frequent one-on-ones with those regional leads and venue leaders • Administrator for the service-focused, recognition and employee training system(s) and help facilitate on-site venue staff training • Help manage guest service experience platforms (Qualtrics) and analyze other venue service reports to create action plans for service improvements in partnership with venue management and your regional lead. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.