What Success Looks Like Customers receive quick responses (calls, texts, email) Phones are consistently answered or routed correctly Routine needs are handled without involving sales Customers are greeted and acknowledged immediately in-store Nothing falls through the cracks The sales team is freed up to focus on selling A Day in the Life You'll spend much of your day answering calls and messages, helping customers with questions, payments, and rental exchanges or returns, and coordinating with the team to make sure everything gets handled. Apply If... You enjoy helping people You stay organized and follow through You take ownership of your work You want to be part of a team that values doing things right If you take pride in staying organized, following through, and helping people, apply today and tell us why this role fits you. Why We Do It We're on a mission to increase the number of children we help begin and advance in instrumental music by 50% in the next five years. Because we believe in the power that music has to change the life of a child - just like yours - for the better. And we do it for the educators who work hard every day to make music a reality in our schools and communities.
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