GC Retail Operations Associate Store 793

About the position

Guitar Center embodies the world of creativity and music by encouraging staff to
find their own individual sound. Our mission is to develop and nurture lifelong
musicians and make a difference in the world by enabling musicians and
non-musicians alike to experience the joy that comes from creating music. We
believe in creating inclusive environments that put our customers first all the
while fulfilling our mission.

As our Operations Associate, you will be responsible shipping and receiving
stock/shipments, administer daily tasks, and ensure product is merchandised for
the customer to have a great experience in our stores.

A few special characteristics that make our Operations Associates successful:

Collaboration: Able to develop cooperation and teamwork while participating
in a group, working toward solutions which generally benefit all involved
parties. Good team player, able to build good working relationships with
others.
Customer Focus: Understands customer service principles, and able to provide
an excellent customer experience. Able to connect with customers in a
meaningful way. Is approachable, genuine, knowledgeable, encouraging,
passionate, and committed to helping customers.
Initiative: Able to identify opportunities & issues and follow through on
work activities to capitalize or resolve them. Able to learn quickly and take
positive action without being requested to do so. Interested in learning
about the entire business.
Organizational Skills: Able to utilize time, energy, and resources to manage
priorities, stay on track, and achieve goals. Able to multitask and pay
strong attention to detail in a fast paced & high-urgency environment. Able
to complete tasks thoroughly in a timely manner. Able to protect assets and
people by learning and implementing protocols and complying with guidelines.
Technology Skills: Able to navigate and learn new technology and retail
systems, equipment, and computer programs needed to fulfill communication,
customer service, and business needs & expectations.

Responsibilities
• Tasks related to inventory control
• Shipping and receiving of gear and other items
• Cycle Counting of Inventory (preparation and execution)
• Stocking and merchandising to a planogram
• Printing and placing of signage and price signs (POP)
• Cash Handling
• Shrink awareness and control
• Additional duties as assigned

Requirements
• Basic understanding of Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Must be able to work in a loud environment for 5-8 hours
• Must be able to work weekends, holiday, and evenings
• Must be able to lift up to 40 lbs

Benefits
• gig leave
• Medical
• Dental
• Vision
• 401K plus company match
• mental health support
• paid sick/holiday/vacation time
• employee discount program
• tuition reimbursement options