Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.As our Seasonal Support, you will serve as the face of Guitar Center in the store, greeting customers, qualifying their needs, matching their need to the right product, and pitching and overcoming objections to close the sale. A few special characteristics that make our Seasonal Support successful:Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to demonstrate respect to others, surroundings, and self.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.As our Seasonal Support, you will:Reach sales targets on servicesDemonstrate product and service knowledge to customersAssist customers and guide them through the sales processContinual learning through the onboarding, certification, and continuing education processAssisting with the execution of all tasks to ensure the store is ready to conduct business and service customersKeep an eye on inventory levels and replenish displays as neededClienteling/build relationships with customers to fulfill future service needsAdditional duties as assignedRequirements:Willing to work nights, weekends, and holidaysStrong orientation towards providing excellent customer serviceHigh attention to detailPreferences:Intermediate knowledge of Musical Instruments sold within Guitar Center (Guitars, Drums, Tech, etc. All employment decisions are based on valid job-related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.
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