Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. As our Store Lead, a junior member of the store leadership team, you will be responsible for providing guidance and assistance to other store associates. • Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to adhere to a systematic course of action to achieve an objective. As our Store Lead, you will: • Provide sales and operational guidance and assistance to other store associates with a focus on delivering the best customer experience • Drive company sales initiatives • Establish and maintain strong individual sales performance as a sales individual contributor and as a Lead to mentor and guide fellow associates • Assist with the execution of all operational tasks to ensure the store is ready to conduct business.
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