The ideal candidate is a musician or gear enthusiast with strong communication skills, experience in sales or call centers, and a passion for teaching others. Gear & Product Training Observe calls/chats and provide targeted coaching to agents on product knowledge and selling behaviors. 2+ years of experience in at least one of the following: Contact center / call center environment Retail or e-commerce sales (music or related gear preferred) Training, coaching, or instructional roles Strong knowledge of musical instruments and/or pro audio/DJ/recording gear. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.
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