Guest Experience Specialist (Full Time and Part Time Opportunities)

Competitive PayPaid Vacation and Sick DaysPaid Floating Holidays (1)Time and a Half Holiday Pay401(K) with Potential for Up to 3% Employer MatchEmployee Assistance Program (Free Counseling and Legal Services)Eligibility for Public Service Student Loan Forgiveness FREE 24/7 Downtown Parking and Transit BenefitsContinuing Professional OfferingsComplimentary Museum Admission (For Yourself, Family, and Friends)Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more) Up to 25% Discount in Retail Stores and Onsite Restaurant VenuesOpportunities to Attend Exhibit Openings, Concerts and Special EventsEmployee Engagement Activities and OpportunitiesVolunteering and Community Engagement OpportunitiesPosition Overview: The Country Music Hall of Fame and Museum is recruiting for seasoned Guest Experience Specialists to provide excellent customer service to insure a personal and pleasant museum experience for our guests. Duties include serving as an ambassador for the Museum, RCA Studio B, and Hatch Show Print. Customer service is crucial!Communications, public speaking, and organizational skills are a mustAn open, friendly attitude and pro-active sales skills are also essentialPrior customer service and cash-handling experience is requiredVersatility is key, as the ideal candidate must be able to multi-task in a fast-paced work environmentKnowledge of the Nashville area and its music history is a plus.Fluency in a second language is a plusMust be able to stand for long periods of time and work a flexible schedule, including weekends and some eveningsNotes to Applicant: The Country Music Hall of Fame® and Museum is an equal opportunity employer. The Country Music Hall of Fame and Museum is committed to providing a safe and secure environment for its staff and visitors.

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