Guest Services - TLA

To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.Who are you?Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.That’s why SAFETY for employees and guests is our first priority. Front of House Staff are also expected to carry out any job function management deems as appropriate and within the scope of caring and maintaining for the venue, customer service, guest experience, post-show breakdown, guest and staff safety/emergency response.Job FunctionsGreet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.Assist with keeping the venue safe, clean and presentable to the guest.Resolve guest complaints or problems.Examine tickets or passes to verify authenticity.Provide assistance to with guests with special needs, such as helping with seat accommodations.Guide guests to exits or provide other instructions or assistance in case of emergency.May assist in verifying staff credentials to generally restricted areas.Assist patrons by giving directions places inside or outside the venue.Ensure guests are safely enjoying the show.May help at informational kiosks or displays around the venue.QualificationsCustomer Service driven.Strong strategic thinking and creative problem solving skillsExcellent verbal, written and interpersonal communication skillsAcute sense of judgment, tact and diplomacyA strong-sense of teamwork and ability to execute programsExcellent verbal and written communication skillsPosition requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting.If the above description sounds like you and fits your background, apply online at to join the Live Nation Clubs and Theaters team today!Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.#J-18808-Ljbffr

Create an account to see the full posting, access our search engine, and more.