Guitar Center Musician Services

Responsibilities The successful candidate will be responsible for: • Interacting with customers to ensure a positive experience • Servicing customer-owned instruments with a high level of craftsmanship • Maintaining store-owned gear as requested • Completing warranty repair work • Additional duties as assigned A few special characteristics that make our Repair Technicians successful include: • Customer Focus: Understanding customer service principles and able to provide an excellent customer experience • Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them • Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques • Training: Able to effectively train learners and communicate info and techniques so that they are retained

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