Guitar Repair Tech

Position Overview Guitar Center fosters creativity and music by empowering staff to find their individual sound. Our mission is to nurture lifelong musicians and make a difference by enabling musicians and non-musicians to experience the joy of creating music. Responsibilities • Provide exceptional customer service • Perform maintenance and repair services on customer-owned instruments • Maintain store inventory and assist in business growth through great customer experience and quality work Key Characteristics • Customer Focus: Understands customer service principles, provides excellent customer experience, and connects with customers in a meaningful way • Initiative: Identifies opportunities and issues, follows through on work activities, and develops knowledge and skills • Selling: Works through GC certification program to gain product knowledge and sales techniques • Training: Effectively trains learners and communicates information and techniques Why Guitar Center? We offer robust benefits, including Medical, Dental, Vision, 401K, mental health support, paid time off, employee discount program, and tuition reimbursement options.