Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. • We offer robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. • As our Repair Technician, you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. A few special characteristics that make our Repair Technicians successful are: • Customer Focus: able to provide an excellent customer experience, connect with customers in a meaningful way, and step in to handle customer service issues. • Initiative: able to identify opportunities & issues and follow through on work activities to capitalize or resolve them, learn quickly, and take positive action without being requested to do so.
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