Guitar Center encourages staff to find their individual sound and develop lifelong musicians. • Customer Focus: Understands customer service principles, provides an excellent customer experience, and connects with customers in a meaningful way. • Initiative: Identifies opportunities and issues, follows through on work activities, and develops knowledge and skills. • Selling: Works through GC certification program to gain product understanding and sales techniques. Responsibilities: • Interact with customers to ensure positive experiences • Service customer-owned instruments with high craftsmanship • Maintain store-owned gear as requested • Complete warranty repair work • Additional duties assigned
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