Guitar Repair Tech - Guitar Center

Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. A few special characteristics that make our Repair Technicians successful include a strong customer focus, where they understand customer service principles and are able to provide an excellent customer experience. Selling skills are also important, as they work through the Guitar Center certification program to gain a base understanding of products and sales techniques. As our Repair Technician, you will interact with customers, ensuring a positive customer experience, service customer-owned instruments with a high level of craftsmanship, maintain store-owned gear as requested, and complete warranty repair work. Responsibilities • Interact with customers, ensuring a positive customer experience , • Service customer-owned instruments with a high level of craftsmanship , • Maintain store-owned gear, as requested , • Complete warranty repair work , • Perform additional duties as assigned