Guitar Repair Technician

Why Join Us at Guitar Center?

At Guitar Center, we value our employees who share their passion for music. We provide unique gig leave opportunities for musicians to take time off for performances and return to their roles. Our robust benefits include Medical, Dental, Vision, 401K with company match, mental health support, paid sick/holiday/vacation time, employee discounts, and tuition reimbursement options.

POSITION OVERVIEW:

Guitar Center celebrates creativity and music. We empower staff to find their unique sound and aim to nurture lifelong musicians. Our inclusive environment focuses on customer experience while we strive to make a positive impact through music.

As our Guitar Repair Technician, you will perform essential maintenance and repair services on customer instruments while maintaining store inventory. Your quality work and dedication to customer service will help grow our business.

Key Qualities of a Successful Repair Technician:

Customer Focus: Deliver excellent customer service and connect meaningfully with customers. Be approachable, knowledgeable, and dedicated to assisting their needs.Initiative: Proactively identify and tackle opportunities and problems, demonstrating a strong ability to learn and take action independently.Selling Skills: Successfully complete Guitar Center’s certification program to gain product knowledge and effective sales techniques.Training Ability: Communicate effectively to train others and ensure retention of information.Your Responsibilities as a Technician:

Engage with customers to provide a positive service experience.Deliver high-quality craftsmanship in servicing customer-owned instruments.Maintain store-owned gear as requested.Complete warranty repair work promptly.Contribute to additional tasks as assigned.Requirements:

Proficient understanding of guitar repair techniques.Preferences:

Basic product knowledge of Guitar Center merchandise.Guitar Center is an Equal Opportunity Employer, providing fair employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. All employment decisions are made based on relevant job criteria.

If you require assistance due to a disability or are a disabled veteran, you may request reasonable accommodations to express interest in a position.