Guitar Technician

Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. A few special characteristics that make our Repair Technicians successful include a strong customer focus, where they understand customer service principles and are able to provide an excellent customer experience. As our Repair Technician, you will interact with customers, ensuring a positive customer experience, service customer-owned instruments with a high level of craftsmanship, maintain store-owned gear as requested, complete warranty repair work, and perform additional duties as assigned. Responsibilities • Interact with customers, ensuring a positive customer experience , • Service customer-owned instruments with a high level of craftsmanship , • Maintain store-owned gear as requested , • Complete warranty repair work , • Perform additional duties as assigned Nice-to-haves • Foundational product knowledge on Guitar Center products