About the position Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. As our Repair Tech (Guitar), you will provide maintenance and repair services on customer-owned instruments and assist in the maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. You will also be able to step in to handle customer service issues as they arise. As our Repair Technician, you will interact with customers, ensuring a positive customer experience, service customer-owned instruments with a high level of craftsmanship, maintain store-owned gear as requested, and complete warranty repair work.
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