Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. As our Repair Tech (Guitar), you will provide maintenance and repair services on customer-owned instruments and assist in the maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. You will also maintain store-owned gear as requested and complete warranty repair work. A few special characteristics that make our Repair Technicians successful include a strong customer focus, the ability to understand customer service principles, and the capability to connect with customers in a meaningful way. As part of your role, you will work through the Guitar Center certification program to gain a base understanding of products and sales techniques, and you will be responsible for effectively training learners and communicating information and techniques so that they are retained.
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