Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. A few special characteristics that make our Repair Technicians successful: Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to step in to handle customer service issues.Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to develop knowledge and skills including product, store operations, sales and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.Training: Able to effectively train learners and communicate info and techniques so that they are retained. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.
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