Guitar Technician (Luthier) Store 752

Join to apply for the Guitar Technician (Luthier) Store 752 role at Guitar Center Music FoundationRewardsGig leave for musicians – time off to share your music and return to work after touringMedical, Dental, and Vision benefits401(k) plan with company matchMental health supportPaid sick, holiday, and vacation timeEmployee discount programTuition reimbursement optionsPosition OverviewGuitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.As a Repair Tech (Guitar), you will provide maintenance and repair services on customer‑owned instruments and assist in the maintenance of store inventory, continually building and increasing business through great customer experience and quality work.Key Characteristics for SuccessCustomer Focus : Understands customer service principles and can provide an excellent customer experience. Learns quickly and acts proactively without being prompted.Selling : Able to work through the GC certification program to gain a base understanding of products and sales techniques.Training : Able to effectively train learners and communicate information and techniques so that they are retained.ResponsibilitiesInteract with customers, ensuring a positive customer experienceService customer‑owned instruments with a high level of craftsmanshipMaintain store‑owned gear as requestedComplete warranty repair workPerform additional duties as assignedRequirementsSkilled in repairing guitarsPreferencesFoundational product knowledge on Guitar Center productsGuitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. Skills: Customer Experience, Customer Support/Service, Employment Law, Equal Employment Opportunity (EEO), Follow Through, Healthcare Reimbursement, Identify Issues, Inventory Management, Maintenance Services, Music, Sales, Training/Teaching

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