Job Summary: The Role: Serve alcoholic and non-alcoholic beverages and food to guests in a restaurant and music hall atmosphere with a cheerful attitude and in an efficient, professional manner.
RESPONSIBILITIES
* Welcome and acknowledge Foundation Room members, Live Nation Executives and VIP's to instill appreciation for their membership and patronage
* Impeccable knowledge in the steps of delivering service for up-scale dining
* Stays current and is knowledgeable on the latest drink trends
* Understands the fundamentals of Mixology and ability to uphold our Beverage Culture
* Deep knowledge of how food, wine, beer, spirits and other beverage work in harmony with food selection the ability to suggest wines that will best complement particular foods off the food menu
* Ensure responsible alcohol service per local ordinance alcohol awareness training and House of Blues alcohol policies
* Request proper identification for anyone appearing under 30 years of age
* Interact with guests in a natural, friendly demeanor
* Cultivate regular guests and repeat business
* Successfully complete a pour test prior to every shift, where applicable
* Suggestively sell both beverages and menu items to guests at the bar
* Deliver food items and beverage orders promptly
* Prioritize and organize drink orders
* Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
* Record any equipment failure and/or safety hazards in bar log
* Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
* Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB policies
* Maintain HOB safety and sanitation standards
* Perform Opening/Running/ Closing duties according to HOB policy
* Prepare guest checks ( on point of sales terminal) and process payment according to HOB policy
* Maintain bartender bank
* Perform cash pull/check out procedures
* Maintain appropriate Comp and Spill checks
* Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift
QUALIFICATIONS
REQUIRED
* Louisiana Responsible Awareness Training Certification or Equivalent
* Minimum of 3 years experience bartending in a up-scale dining and night life establishment
* The ability to up sell and offer food and drink suggestions to guests
* Articulate vocabulary with the ability to adapt and socialize with current audience
* Exemplary and professional grooming standards
* Flexible schedule and ability to work late hours and at nights
* Cash handling experience
* Strong working knowledge of all beverages
* Physically able to pass a pour test and a Mixology drill ( timed )
* Ability to deal with intoxicated guests in a positive and safety minded manner
* Skill in interpersonal communication and teamwork
* Tolerance of all cultures, music and art forms
PREFERRED
* 3 years work experience in high volume environment
* Experience recognizing valid ID's
* Experience in a live music environment
PHYSICAL DEMANDS/WORKING ENVIRONMENT
* Working environment is fast-paced, often loud and stressful
* Position requires extended periods of prolonged standing and working on your feet
* Must be able to lift or move up to 25 lbs using proper lifting techniques
COMPANY CULTURE AND BENEFITS
Recognized for seven years as a Great Place to Work® and named one of Fortune's World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.
We believe in taking care of the countless employees helping artists bring live music to fans all around the world.
Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.
And of course, access to free live events through our exclusive employee ticketing program.
There is no bigger stage for your career.
See what your future looks like at Live Nation Entertainment.
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