Inside Sales Specialist

This is inside sales, not a cashier role. Throughout the year, we serve parents navigating band and orchestra programs, students choosing or upgrading instruments, and guitar, drum, digital piano, and pro audio customers in-store. What You’ll Do • Guide customers in-store, by phone, email, text, and chat • Ask good questions and listen carefully to recommend solutions that actually fit • Learn our instruments, rentals, accessories, and programs well enough to be a trusted expert • Follow up consistently until the customer is fully taken care of • Create reviews, referrals, and repeat customers through great service • Look for sales opportunities instead of waiting for traffic • Document conversations clearly so the team stays aligned Do Not Apply If You • Avoid follow-up • Dislike accountability or feedback • Expect customers to decide without guidance • Have no connection to music • Want a low-pressure, clock-punching role If you want to grow your skills, be trusted by customers, and own your results, apply today!

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