Key Accounts Manager

Department: Sales This is a key role at the intersection of account management, sales execution, and analysis. Success in this role requires the ability to build productive relationships across a diverse group of stakeholders, strong analytical capabilities, commercial acumen and attention to detail, in a growth environment. Strategic Account SupportServe as a key partner for strategic channel accountsProvide inMusic with sell-through analysis, revenue projections, and other business insights.Support planning through forecasting, inventory management, product transition analysis, and customer business reviews to identify growth opportunities and optimize channel performance.Partner with sales team and customers to execute promotions, manage operational requirements, and support strategic initiatives that drive revenue and profitability.New Product Introduction & Lifecycle ManagementOperational planning and cross-functional coordination for new product launches and product lifecycle initiatives.Develop inventory forecasts, channel readiness plans, and deliver launch support materials to enable successful market introductions.Manage product transitions and lifecycle performance to optimize inventory, channel execution, and revenue opportunities.Promotion Planning & Revenue OptimizationPlan promotional programs to maximize revenue, profitability, and ROI.Assess promotional performance through margin, scanback, pricing, funding, and competitive market analysis.Partner with sales team to develop data-driven promotional recommendations that support customer objectives and business growth. 5+ years of experience in account management, sales operations, or a related discipline.Account management experience supporting Guitar Center or Sweetwater preferred.Demonstrated understanding of the music products industry.Strong understanding of sell-through analysis, inventory management, pricing strategy, and promotional planning.Experience managing multiple projects and priorities in a fast-paced environment.Excellent written, verbal, and interpersonal communication skills.Required Technical ExperienceProficiency with Microsoft 365 including Excel, Power BI, Copilot, Teams, OneDrive, Outlook; including complex formulas, pivot tables, power query.Experience leveraging Power BI and analytics tools to identify trends, develop insights, measure performance, sell-through analysis, and reportingKnowledge of inventory planning, sales forecasting, experience developing reports and vendor build sheets.Understanding of the music technology industry, including hardware and software ecosystems, is highly desirable

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