Key Accounts Manager

Department: Sales

Location: Cumberland, RI

Description

You know us by our brands: Akai Professional, Alesis, Alto Professional, Denon DJ, HeadRush, Moog, M-Audio, Native Instruments, Numark, Rane. We're a community of music technology innovators who don’t just follow trends—we create them. From home studios to global stages, our products empower musicians, DJs, producers, and creators around the world to push creative boundaries and initiate artistic transformation.

At inMusic, growth is driven by product innovation. We value curiosity, passion, collaboration, and people who take initiative. If you enjoy working with passionate people and cutting edge products, in a fast paced environment, you'll thrive here.

Summary:

We're looking for a Key Accounts Manager to serve as the operational backbone of inMusic’s relationship with our largest US dealers. This is a key role at the intersection of account management, sales execution, and analysis.

You will partner closely with Sales Leadership, Product Management, Inventory Planning, Marketing, Finance, Business Intelligence, and key retail partners to identify opportunities, solve business challenges, and support strategic decision-making.

Success in this role requires the ability to build productive relationships across a diverse group of stakeholders, strong analytical capabilities, commercial acumen and attention to detail, in a growth environment. The ideal candidate enjoys being a collaborative and trusted business partner, working with complex datasets, evaluating business performance, and driving sales initiatives.

Key Responsibilities

Strategic Account SupportServe as a key partner for strategic channel accountsProvide inMusic with sell-through analysis, revenue projections, and other business insights.Support planning through forecasting, inventory management, product transition analysis, and customer business reviews to identify growth opportunities and optimize channel performance.Partner with sales team and customers to execute promotions, manage operational requirements, and support strategic initiatives that drive revenue and profitability.New Product Introduction & Lifecycle ManagementOperational planning and cross-functional coordination for new product launches and product lifecycle initiatives.Develop inventory forecasts, channel readiness plans, and deliver launch support materials to enable successful market introductions.Manage product transitions and lifecycle performance to optimize inventory, channel execution, and revenue opportunities.Promotion Planning & Revenue OptimizationPlan promotional programs to maximize revenue, profitability, and ROI.Assess promotional performance through margin, scanback, pricing, funding, and competitive market analysis.Partner with sales team to develop data-driven promotional recommendations that support customer objectives and business growth.

Required Education & Experience

5+ years of experience in account management, sales operations, or a related discipline.Account management experience supporting Guitar Center or Sweetwater preferred.Demonstrated understanding of the music products industry.Strong understanding of sell-through analysis, inventory management, pricing strategy, and promotional planning.Experience managing multiple projects and priorities in a fast-paced environment.Excellent written, verbal, and interpersonal communication skills.Required Technical ExperienceProficiency with Microsoft 365 including Excel, Power BI, Copilot, Teams, OneDrive, Outlook; including complex formulas, pivot tables, power query.Experience leveraging Power BI and analytics tools to identify trends, develop insights, measure performance, sell-through analysis, and reportingKnowledge of inventory planning, sales forecasting, experience developing reports and vendor build sheets.Understanding of the music technology industry, including hardware and software ecosystems, is highly desirable

Benefits

Generous Holiday TimeMedical, Vision, and Dental Benefits within first 30 daysRetirement Plans with Company MatchEmployee Discount on inMusic products