Lead Retail Sales Associate

First opened in 1967 on Nashville’s Music Row, the Country Music Hall of Fame and Museum launched its current downtown location in 2001. Departmental Overview: The retail department includes 3 independent retail locations and an art gallery within the museum building, with a total of 8,800 square feet of selling space. Position Overview: The Lead Sales Associate’s job is to prepare the store registers for the day and close at the end of business. Bring positive recognition to CMHOF’s brand through professionalism, enthusiastic attitude and effective communicationComplete daily opening and closing procedures with accuracyRing up guests and provide great customer serviceMaintain a tidy and organized store and restock product in down timesProvide customer-focused service; welcome customers to the store and assist them with requestsManage bank deposits, balance point of sale drawers and change orders.Perform daily activities and tasks assigned by Keyholders and Management.Protect the security of cash, inventory, and other assets according to company guidelines and directives.Assist Management in execution of daily tasks and to maximize sales.Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff.Ability to think and react in a high-energy, fast-paced environment Maintain a "team-oriented" outlook.Innate sense of responsibility and accountability.Be aware of daily sales goals and encourage team to meet them.Communicate goals, procedures and customer service guidelines to Sales Associates.Ability to perform other tasks as assigned from time to time by Store Management without hesitation.Learn and disseminate information about Country Music Hall of Fame and Museum exhibits and programs. The Country Music Hall of Fame and Museum is committed to providing a safe and secure environment for its staff and visitors.

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