Logistics & Operations Coordinator

REVERB is a 501(c)(3) non-profit organization that was founded in 2004 by environmentalist Lauren Sullivan and her musician husband, Adam Gardner of Guster. REVERB creates and executes comprehensive, custom greening programs on music tours, while engaging concertgoers to take action for the environment. Logistics & Operations Coordinator essential job functions: Assist REVERB Project Management team with all logistics and operations that allow our tour, festival, venue programming and events to run smoothly. o Educational materials o Road pack materials o Water Stations o Reusable Drinkware o Reusable Cutlery \\- Maintain positive relationships with current vendors and ensure REVERB is providing current/up to date sustainable options \\- Provide tracking details and updates for all shipments on tracking documents \\- Source local vendors when possible \\- Order office supplies \\- Keep information and to-do’s updated on Basecamp (project management software) BOOKING & SHIPPING \\- Manage shipments of all items to/from the office and storage space \\- Book and communicate tracking for all road case pickups and drops \\- Actively track all shipments to keep stakeholders informed \\- Handle all non-tour organizational shipping needs (shipping out prizes, auction assets, etc) \\- Arrange staff flights, hotel and rental car reservations OPERATIONAL SUPPORT \\- Create and maintain meticulous statistics and tracking documents (Excel, GoogleDocs, Basecamp) \\- Update and maintain all organizational tracking docs: inventories, allotments, shipping, events calendars and more \\- Liaise with graphic designer on creation of all tour collateral/supplies on a project to project basis \\- Coordinate and track charity auctions, item fair market value, and charity raffle income \\- Coordinate shipments for auction and giveaway winners \\- Track office and storage space assets and inventory \\- Kick off each project by inputting data into templated tour tracking docs \\- Format tour data to assist with carbon emission calculations \\- Coordinate carbon offset estimations with REVERB’s offset partner \\- Manage mifi/Verizon accounts \\- Ship packages from office STORAGE SPACE MANAGEMENT \\- Improve and maintain the inventory of the REVERB storage space \\- Direct (and assist as needed) start-of-project storage space logistics including: o creating project-specific packing and shipping lists o packing road cases o prepping gear \\- Coordinate and execute shipping of road cases from storage space at beginning of tour/project \\- Work with Project Managers for organized return of road cases at end of tour/project \\- Keep assets and inventory in working order \\- Re-evaluate inventory by way of purging, recycling and donating necessary items \\- Maintain meticulous personal systems/spreadsheet/protocols so that detailed info regarding storage space Asset Allocation is available to REVERB staff when needed \\- Provide general support to REVERB staff \\- Gain full understanding of REVERB’s onsite water stations to help troubleshoot (remotely) and to handle quarterly equipment maintenance REQUIREMENTS \\- Phenomenal attention to detail and ability to manage and bring many projects and tasks to completion simultaneously \\- Be able to troubleshoot with ease, grace and persistence knowing that things often do not go as planned in the touring world. Be able to navigate through those challenges while being diplomatic and resourceful \\- Be “on call” periodically when troubleshooting needs arise on nights and weekends when shows are happening, in order to support On Site Tour Coordinators and Project Managers \\- Event planning and/or touring experience \\- Excellent communications skills, both written and verbal \\- Must work well independently with minimal supervision \\- Willingness to work in a storage space environment for extended periods of time \\- Expertise in Excel, GoogleDrive, Word software, and facility with Mac OS \\- Experience with Basecamp and Keynote a plus \\- Must be able to carry and lift gear when necessary – 50 pounds + \\- Must be able to travel as needed to work/represent the organization OTHER SKILLS & ABILITIES: \\- Knowledge of the music industry – touring experience a plus \\- Proven track record in parallel logistics and operations industry \\- Commitment to making the world a more sustainable and just place TO APPLY --> submit resume AND cover letter with detailed example/explanation of your previous work and skill set and why they make you a great fit for this position.