Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. As our Repair Tech (Guitar), you will provide maintenance and repair services on customer-owned instruments and assist in the maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. In this role, you will interact with customers, ensuring a positive customer experience while servicing customer-owned instruments with a high level of craftsmanship. You will also maintain store-owned gear as requested and complete warranty repair work. You will be expected to understand customer service principles and connect with customers in a meaningful way, demonstrating approachability, knowledge, and a passion for helping others.
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