Manager, Technical Operations

The Guitar Center is seeking a dynamic Manager, Technical Operations to lead the Guitar Center Technology Operations Center (GTOC). You will lead a cross-functional team responsible for physical server hosting, hands-on data center operations, and L1 infrastructure and application support, while also driving GTOC's role in observability, hypercare, service validation, and enterprise-wide incident, change, and problem processes. This is a strategic leadership opportunity at the heart of Guitar Center's data modernization journey. • Lead problem review sessions and coordinate with engineering teams on permanent fixes. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.