Music Academy Site Coordinator

Ztunes Music Academy is looking for a warm, organized, and proactive Site Coordinator at its Decatur location to help create an exceptional experience for our students, families, and teachers. At Ztunes, we believe music is community. We build meaningful relationships, foster joyful learning, and create opportunities for students to grow through music.

The Site Coordinator plays an important role in bringing that mission to life. As the on-site administrative lead at one of our locations, you’ll help keep daily operations running smoothly, support our teachers, communicate with families, and contribute to the programs and events that make Ztunes special.

If you enjoy building relationships, keeping things organized, solving problems, and being part of a collaborative team, we’d love to hear from you!

Position DetailsPay: $18-20 per hourSchedule: Monday–Friday, 2:00–7:30 p.m.Hours: 25-30 hours per weekLocation: On-site at an assigned Ztunes Music Academy DecaturReports to: Managing DirectorClassification: Hourly, non-exempt
What You’ll Do
Front Desk & Studio OperationsServe as the primary on-site administrative contact during assigned hours.Welcome students, families, teachers, and visitors with warmth and professionalism.Manage daily scheduling changes, attendance, and teacher substitutions in Opus1.Support teachers with day-to-day logistical and administrative needs.Maintain accurate studio calendars and coordinate room usage.Monitor studio conditions, report maintenance needs, and coordinate vendor access.Walk to nearby schools to pick up students as assigned.
Family Communication & Student ExperienceRespond to family inquiries by email, phone, and in person.Clearly communicate studio policies, schedules, and procedures.Address questions and concerns professionally, involving the Managing Director when appropriate.Help strengthen student retention through proactive, thoughtful communication.Support initiatives that build a welcoming, connected studio culture.Represent Ztunes in community outreach and partnership activities.
Administrative & Systems SupportMaintain accurate records across Opus1, Airtable, Google Workspace, and other systems.Assist with enrollment, trial lessons, class coordination, billing coordination, and events.Follow established procedures and workflows consistently.Coordinate substitute teacher scheduling and communication as needed.
Shared Programs & Administrative ProjectsIn addition to supporting your assigned location, you’ll help coordinate one or more organization-wide administrative areas based on the needs of Ztunes and your strengths. 

What We’re Looking For

The ideal candidate:

Enjoys working with children, families, and educators.Communicates clearly, kindly, and professionally.Is highly organized, dependable, and attentive to detail.Can manage competing priorities and adapt when schedules change.Takes initiative and follows through on responsibilities.Is comfortable learning and using digital tools and administrative software.Approaches challenges with a solutions-oriented, team-focused mindset.Values music education and wants to help create a positive experience for students and families.

Experience in customer service, office administration, education, scheduling, or a similar role is helpful. Experience with music schools or other educational organizations is a plus.

Compensation & Benefits

We believe in supporting the people who make our community thrive.

Competitive Hourly Pay

$18-20 per hour, based on experience and qualifications.Overtime pay in accordance with applicable law.

401(k) Retirement Plan

Paid Time Off

Monthly Medical Stipend

Professional Development Reimbursement

Music Education Discount

Work Environment & Physical Requirements

This is an on-site role in a music school environment. Responsibilities include working at a computer and using standard office equipment for extended periods, sitting for up to seven hours per day, walking throughout the studio, walking to nearby schools to pick up students, assisting with studio setup and organization, and lifting up to 25 pounds.

Why Ztunes?

At Ztunes Music Academy, we’re about more than lessons. We’re building a community where students feel supported, teachers feel valued, and families feel connected. Our Site Coordinators help make that possible every day.

You’ll join a team that values joyful learning, meaningful relationships, collaboration, and the many ways music brings people together.

I

nterested in joining our team?

We’d love to hear from you! Apply to become a Site Coordinator at Ztunes Music Academy and help us make music a meaningful part of our community.