Music Experience Creator

Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As a Customer Service Manager, you will be responsible for managing all sales and margin generating activities of our sales associates, ensuring that the sales floor is properly set and that the staff is properly engaged to provide a great customer experience, all while creating and nurturing our culture of integrity, inclusion, musical passion, and respect. • Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. • Able to lead, manage, and mentor others.