Music Operations

About the position The Music Operations role is responsible for managing end-to-end operational processes for the Meta Music pillar within Creative Audio, ensuring that music and audio assets are accurately processed, compliant, and available across Meta platforms. This role partners closely with Product, Legal, Partnerships, Engineering, Data, and Operations teams to support seamless music experiences for businesses and creators while meeting Meta’s business, reporting, and compliance needs. The role will lead music metadata, rights management, and operational workflows, building scalable processes that support a growing catalog and expanding product surface areas.. Manage the intake, processing, and administration of music and audio assets to enable availability across Meta surfacesMaintain operational service level agreements (SLAs), runbooks, and escalation paths for ingestion, availability, and catalog integrity issuestriage day-to-day issues to resolutionManage music metadata quality and standards (e.g., DDEX/Digital Data Exchange) to ensure assets are accurately represented, discoverable, and reportableMaintain internal asset management systems and drive remediation for metadata issues (e.g., missing/incorrect fields, duplicates, conflicts, catalog corrections)Partner with internal teams including Product, Legal, Partnerships, Engineering, Data, and Operations to align on music availability, rights management, tooling requirements, and reporting needsTranslate operational requirements into scalable process and tooling improvementsidentify root causes and drive durable fixes with cross-functional stakeholdersLead ongoing management of music and audio suppliers, artists, and partners, including contract drafting support, sourcing support, and delivery trackingCoordinate with internal teams to ensure vendor setup and operational readinessSupport operational reporting needs, including data reconciliation and tracking of content status, deliveries, and issuesIdentify operational bottlenecks and propose scalable improvements to reduce manual work and improve turnaround timesRequirements

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