Description
Turn your love of music into a career you'll love!
Are you passionate about music and excited to help others on their musical journey? Menchey Music, the area's largest family-owned music company, is looking for an enthusiastic full-time Music Product Specialist to join our Warehouse team at our Operations Center in Hanover, PA. This is a full-time, on-site, hourly position with semi-flexible day shifts Monday through Friday, plus seasonal opportunities for overtime.
At Menchey Music, we're dedicated to music education, enjoyment, and advocacy, and we're building a team that shares those values. If you know your way around instruments and accessories and love helping people find exactly what they need, we'd love to meet you!
About the Role
As our Product Specialist, you'll be the go-to expert for teachers, customers, and fellow employees on accessory pricing, product information, and orders. You'll also manage our ShopMenchey website, keeping products and listings accurate and up to date.
What You'll Do
Answer pricing and product questions from teachers, customers, and employees, and fulfill their requests
Manage our online shopping platforms, including product updates and listings on ShopMenchey
Make sure products are available to fill orders
Reach out to customers about order issues and use your musical know-how to suggest great alternatives
Restock accessories for our stores daily
Create proposals for our school service department
Schedule short-term rentals and coordinate deliveries
Other duties as assigned by management
Requirements
What You'll Bring
Broad knowledge of musical instruments and accessories
High school diploma or equivalent
Strong problem-solving and critical-thinking skills, with a sharp eye for detail
Great organization and the ability to prioritize your work
Dependability your team can count on
Advanced computer skills
Customer service experience is a plus!
Why Menchey Music?
We offer a competitive compensation package and excellent benefits for full-time employees, including:
Medical, dental, and vision insurance options
Paid time off
401(k) retirement plan with employer match
A generous employee discount
Most importantly, you'll join a passionate, supportive team that loves music as much as you do.
Ready to pitch in?
If you're enthusiastic about music and customer service, we'd love to hear from you.
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