Oct. 9, 2026

Music Product Specialist & Online Shop Manager

Menchey-Music-Service-Inc Hanover, Pennsylvania

Description

Turn your love of music into a career you'll love!

Are you passionate about music and excited to help others on their musical journey? Menchey Music, the area's largest family-owned music company, is looking for an enthusiastic full-time Music Product Specialist to join our Warehouse team at our Operations Center in Hanover, PA. This is a full-time, on-site, hourly position with semi-flexible day shifts Monday through Friday, plus seasonal opportunities for overtime.

At Menchey Music, we're dedicated to music education, enjoyment, and advocacy, and we're building a team that shares those values. If you know your way around instruments and accessories and love helping people find exactly what they need, we'd love to meet you!

About the Role

As our Product Specialist, you'll be the go-to expert for teachers, customers, and fellow employees on accessory pricing, product information, and orders. You'll also manage our ShopMenchey website, keeping products and listings accurate and up to date.

What You'll Do

Answer pricing and product questions from teachers, customers, and employees, and fulfill their requestsManage our online shopping platforms, including product updates and listings on ShopMencheyMake sure products are available to fill ordersReach out to customers about order issues and use your musical know-how to suggest great alternativesRestock accessories for our stores dailyCreate proposals for our school service departmentSchedule short-term rentals and coordinate deliveriesOther duties as assigned by managementRequirements

What You'll Bring

Broad knowledge of musical instruments and accessoriesHigh school diploma or equivalentStrong problem-solving and critical-thinking skills, with a sharp eye for detailGreat organization and the ability to prioritize your workDependability your team can count onAdvanced computer skillsCustomer service experience is a plus!Why Menchey Music? We offer a competitive compensation package and excellent benefits for full-time employees, including:

Medical, dental, and vision insurance optionsPaid time off401(k) retirement plan with employer matchA generous employee discountMost importantly, you'll join a passionate, supportive team that loves music as much as you do.

Ready to pitch in? If you're enthusiastic about music and customer service, we'd love to hear from you. Apply today!

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