The purpose of this job is to oversee all day-to-day operations of the repair shop (including any repair techs on staff), helping to sell and promote repair service to our customer and be a support system to our stores, road reps and customers. Relocation Support Available! Essential Functions (not all-inclusive): Supervise and help with all estimation of repairs for customers Provide quality... control of finished repairs Help with education of the most efficient repair methods and techniques to the staff Handle all administrative duties: production sheets, repair tickets, answering the phone, dealing with customers, reps, and retail staff, ordering parts, maintain accurate inventory. Provide in-school, onsite repair estimates to band directors for bulk and summer repairs Travel with the Ed Reps to key accounts to build and maintain a good relationship with band directors and handle any problems or questions they have. About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound.
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