Music & Arts is seeking a Retail Store Manager to lead daily operations, sales, and customer service in our music-focused retail store. You will oversee staff, drive revenue through instrument sales and rentals, lessons, and accessories, and ensure an exceptional experience for students, parents, and educators. Responsibilities include scheduling, inventory management, merchandising, and local marketing. You'll coach and develop associates, collaborate with school service reps, and maintain accurate reporting. This role is ideal for a retail leader passionate about music education, community engagement, and building high-performing teams.
Responsibilities
Lead daily retail store operations and open/close proceduresDrive sales of instruments, rentals, lessons, and accessoriesRecruit, train, schedule, and coach store staffDeliver excellent customer service to students, parents, and educatorsManage inventory, merchandising, and stock accuracyExecute local marketing and community outreach initiativesCollaborate with school service representatives to support programsMonitor KPIs, prepare reports, and manage store budgetEnsure compliance with company policies and proceduresMaintain a clean, safe, and inclusive store environmentRequired Skills
Retail managementSales and upsellingCustomer serviceStaff scheduling and supervisionInventory managementMerchandisingPoint-of-sale (POS) systemsBudgeting and basic P&LLocal marketing and outreachData and KPI reporting
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