Company Overview Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. Job Description As our Repair Tech (Guitar), you will: • Provide maintenance and repair services on customer-owned instruments • Assist in maintaining store inventory • Continually build and increase business through great customer experience and quality work What We're Looking For • Customer Focus: Understands customer service principles and able to provide an excellent customer experience • Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them • Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques • Training: Able to effectively train learners and communicate info and techniques so that they are retained
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