Music & Arts is seeking a Music Sales Expert to support students, parents, and educators in our retail store. In this role, you'll guide customers in selecting band and orchestra instruments, rentals, accessories, and lessons, delivering an exceptional, student-focused experience. You'll build relationships with local schools, assist with purchases and rentals, process orders, and maintain attractive, well-stocked displays. Working in a collaborative, performance-oriented culture, you'll use your product knowledge and passion for music education to meet sales goals while helping communities access quality instruments and instruction.
Responsibilities
Advise customers on band, orchestra, and other musical instruments, rentals, and accessoriesPromote and enroll students in private music lessons and educational programsProvide excellent customer service to students, parents, and educators in-store and by phoneBuild and maintain relationships with local schools and community music programsProcess sales, rentals, special orders, and returns accurately in the POS systemMaintain clean, visually appealing, and well-stocked merchandise displaysMeet or exceed individual and store sales and performance goalsSupport store events, clinics, and community outreach focused on music educationCollaborate with store team and school service representatives to drive businessStay current on product knowledge, promotions, and basic instrument categoriesRequired Skills
Retail salesCustomer servicePoint-of-sale (POS) systemsProduct knowledge - musical instrumentsInventory managementMerchandising and displayCommunication skillsRelationship building with schools/educatorsBasic computer skillsTime management
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