Music & Arts seeks a Music Sales Rep to connect students, parents, and educators with the right instruments, accessories, and services. You’ll drive retail sales, rentals, and lessons by providing knowledgeable product guidance, building relationships with school music programs, and delivering outstanding in‑store and phone/email customer service. Responsibilities include maintaining merchandising standards, processing rentals and repairs, meeting sales goals, and supporting events that promote music education. Join a collaborative, student‑focused team where your passion for music supports local schools and growing musicians.
Drive sales of instruments, accessories, rentals, and lessons to meet or exceed targets
Provide knowledgeable, consultative service to students, parents, and educators
Build and maintain relationships with local school music programs and directors
Process rentals, repairs, and special orders accurately and efficiently
Maintain merchandising, stock levels, and a clean, organized sales floor
Support in-store events and outreach that promote music education and programs
Use POS and CRM systems to complete transactions and track customer interactions
Respond to customer inquiries via phone, email, and in person
Collaborate with store and school service teams to meet regional goals
Stay current on product features, promotions, and music education offerings
Customer service
Retail sales
Point-of-sale (POS) systems
Product knowledge – musical instruments
Merchandising
Relationship building with schools/educators
Upselling and cross-selling
Basic CRM or customer tracking
Cash handling and transaction processing
Written and verbal communication
Medical Insurance
Dental Insurance
Vision Insurance
401k
Background in music performance, education, or band/orchestra participation preferred
Retail or customer service experience in music or related field preferred
Familiarity with band and orchestra instruments and accessories
Ability to work retail hours, including evenings and weekends
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