Music & Arts is seeking a friendly Music Store Associate to support customers in our retail location. In this role, you’ll greet students, parents, and educators; recommend band and orchestra instruments, accessories, and sheet music; and support rentals, repairs, and lesson sign-ups. You’ll process sales and rentals using POS systems, maintain clean, organized displays, and assist with inventory and merchandising. Working in our collaborative, student-focused culture, you’ll help grow music education in your community while developing your skills in customer service and retail sales.
Greet and assist customers including students, parents, and educators
Recommend instruments, accessories, and sheet music based on needs and budget
Support instrument rentals, returns, and repair intake
Process sales and rentals accurately using POS systems
Maintain clean, organized, and visually appealing store displays
Assist with inventory counts, stocking, and merchandising
Promote and help schedule private lessons and educational services
Provide basic product demonstrations and explain features and benefits
Collaborate with team members to meet sales and service goals
Uphold Music & Arts’ student-focused, service-oriented culture
Customer service
Retail sales
Point-of-sale (POS) operation
Cash handling
Product knowledge – musical instruments
Inventory management
Merchandising
Basic computer skills
Communication skills
Sales and add-on selling
Previous retail or customer service experience preferred
Basic music knowledge or ability to play an instrument strongly preferred
Familiarity with band and orchestra instruments and accessories a plus
Comfort using POS and basic computer systems
Ability to work weekends, evenings, and peak retail periods
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